SampsonLegal is authorised and regulated by the Solicitors Regulation Authority (SRA number 564502), which sets the high standards that I have to adhere to, the rules that I have to follow, and the insurance I must have to protect clients if something goes wrong. Clients can complain to the SRA and it will take action if that is appropriate. Clients may be able to obtain some compensation from the SRA’s Compensation Fund if I lose their money.
SampsonLegal is registered with the Financial Conduct Authority as an exempt professional firm in connection with the provision of legal advice about insurance contracts, but it is not authorised or regulated by the FCA and that part of its business is also regulated by the SRA.
My professional indemnity insurance is provided by Endurance Worldwide Insurance Ltd, 1st Floor, 2 Minster Court, Mincing Lane, London EC3R 7BB and provides worldwide coverage. Details are available on request.
Feedback from clients shows that they tend to be pleased with my service, but if you have any concerns at all please raise them with me straight away so that I can address them. If I fail to resolve them to your satisfaction, you are entitled to submit a formal complaint.